Terms & Conditions

USING THE WEBSITE

You may browse this website and purchase our products for your personal use. The information contained in this website is subject to change without notice. By using this website you agree to our policies and terms and conditions detailed in the customer care section. It is your responsibility to contact us directly to ensure the accuracy of the information found on our website, as we do not warrant the accuracy, reliability and completeness of this website. We are not liable for any loss or damages that may arise from using this website and the products purchased on it. By placing an order you agree to the terms and conditions listed on this website.

COLOUR DISCLAIMER

The colour names used for choosing the product colour before you add to cart and the product photography on our website have been provided to give you a representation of the product colours available. Please note that due to individual monitors, printers and light sources there might be a slight variation in colours.

PRODUCT DISCLAIMER

Due to the handmade nature of our products, the product you receive may be slightly different to the product shown on our website. This subtle variation adds beauty and uniqueness to each piece. Please remember you are purchasing a handcrafted product. The hand made nature and imperfections only add to their unique charm and are not considered a fault.

PRODUCT CARE

Our natural jewellery must be taken care of as with any jewellery, make sure it is stored away in the Jewellery pouch to avoid contact with other harsh materials. Our pieces are not meant be worn during exercise or any moving activities.

CUSTOM MADE PRE-ORDERS

Please contact us before making a Pre-order to confirm availability of the material. A €25 Non Refundable deposit is required to Pre-order a specific design and colour, which can take up to 8-12 weeks to arrive. The €25 deposit will be credited to your account and the remaining balance and shipping will need to be paid in full before we ship your order. Pre-orders are for a minimum order amount of €100. By placing a Pre-Order you agree to the Terms and Conditions listed on this website.

PRIVACY POLICY

The information you give us is only used internally by Designs by Sonia to contact you in reference to your order and update you with email promotions. We use cookies a standard website text that remembers your preferences and website analytics. You can unsubscribe from receiving further promotional emails by clicking the unsubscribe link at the bottom of the email. We do not sell your personal information to third parties.

INTERNATIONAL SHIPPING

Please be aware of your country’s import tax and duty requirements. We are not liable for any orders once shipped. Lost packages, packages held by customs, incorrect deliveries and damaged orders are beyond our control and all liabilities pass to the receiver.

PROMOTIONS

When you subscribe to our email offers you will be notified using the email address you provided of promotions.

RETURNS

Returns are only accepted for items purchased through our online store. Items must be returned within 14 days of receipt, in order to qualify for exchange credit. Only full price items may be returned for exchange credit. Product must be returned in the original condition. Only unworn items with original tag will be exchanged.

LAY BUY

We offer Lay buy by PayPal a secure payment plan. Minimum deposit is 20% of the order total with instalments to be paid over 6 months. Once your order has been paid in full we will ship it.